Showing posts with label Licensing. Show all posts
Showing posts with label Licensing. Show all posts

Thursday, March 12, 2009

Citrix License Manager service fails

So in working on one of the DCs at work, I noticed errors in the app event log:
Event ID 4098 The CTXLMC service failed to start.
It was preceded by the error:
Event ID 4096 Could not load the Java Virtual Machine.
Then i remembered uninstalling JRE on this box a while back, because really, it's a DC, why would it be there? Well, I got my answer.
But no matter how much I googled, I couldnt find an easy answer to what specific version of JRE I needed to install, until, in researching Citrix support, I  found:
We're running Presentation Server 4.5 on a different box, but licensing on this box. And it seems the licensing services require JRE.
And after trying different versions, JRE 1.5.0 Update 9 worked just fine. The service started right up when manually started, with no errors in event logs.
Hope this helps!
Rick Estrada